The organization’s manual onboarding process suffered from inconsistent workflows, lack of visibility, and heavy administrative burden. HR teams processed each new hire using email, spreadsheets, and paper forms—requiring multiple touchpoints and repetitive data entry. Inefficiencies caused delays in system access provisioning, WH training scheduling, and background checks. Hiring managers lacked real-time visibility into onboarding status. Inconsistent document submission often necessitated back-and-forth corrections. With headcount scaling rapidly, HR needed a scalable and automated solution to improve efficiency, accuracy, and transparency—without adding headcount.