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Modern SharePoint intranet built for Canadian construction company.

Enhancing Internal Communication and Collaboration Through Structured Hub and Department Sites

About Project

A leading construction company based in Canada sought to modernize its internal communication infrastructure. The goal was to develop a centralized intranet using SharePoint Online that would serve as a hub for company-wide news, announcements, and resources, while also providing dedicated spaces for individual departments. The solution aimed to improve information dissemination, streamline access to resources, and enhance collaboration across the organization.

Business Challenges

The company faced several challenges with its existing communication systems:
  • Fragmented Information: Lack of a centralized platform led to inconsistent information sharing.
  • Inefficient Communication: Important announcements and updates were often missed or delayed.
  • Limited Collaboration: Departments operated in silos, hindering cross-functional collaboration.
  • Security Concerns: Inadequate control over document access and sharing posed security risks.
  • Scalability Issues: The existing system couldn't adapt to the company's growing needs.

Solution

To address these challenges, we implemented a SharePoint Online intranet with the following features:

Hub Site Creation

Established a central hub site to serve as the main communication platform, featuring news, announcements, and quick links.

Departmental Sites

Developed connected sites for each department (e.g., HR, Finance, Operations) to manage their specific content and resources.

Custom Web Parts

Integrated web parts for document libraries, calendars, and task lists to enhance functionality.

Security Permissions

Implemented role-based access controls to ensure appropriate access to sensitive information.

Responsive Design

Ensured the intranet was accessible across various devices, including desktops, tablets, and smartphones.

Training and Support

Provided comprehensive training sessions and documentation to facilitate user adoption.

Before

Prior to the implementation:
  • Decentralized Communication: Employees relied on emails and disparate platforms for updates.
  • Inconsistent Information: Lack of a single source of truth led to confusion and misinformation.
  • Limited Accessibility: Information was not readily accessible, especially for field workers.
  • Security Risks: Uncontrolled document sharing increased the risk of data breaches.

After

Post-implementation:
  • Centralized Platform: The hub site became the go-to source for company-wide information.
  • Enhanced Collaboration: Departmental sites facilitated better coordination and information sharing.
  • Improved Accessibility: Employees could access the intranet from any device, enhancing flexibility.
  • Secure Environment: Role-based permissions ensured that sensitive information was protected.

Business Value

The SharePoint Online intranet delivered significant business benefits:
  • Improved Communication: Timely and consistent dissemination of information across the organization.
  • Increased Productivity: Easy access to resources and streamlined processes enhanced employee efficiency.
  • Enhanced Security: Controlled access to information reduced the risk of data breaches.
  • Scalability: The solution could easily adapt to the company's evolving needs and growth.
  • Employee Engagement: A user-friendly interface and accessible information boosted employee satisfaction.

Related Capabilities

Our expertise in SharePoint Online and Microsoft 365 enabled us to deliver a solution that met the client’s unique needs:

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